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Our mission at FAN EXPO HQ is to ensure all communication with our fans is as simple and effective as possible. For this reason, our ingenious masterminds work tirelessly to ensure all FAQs are answered and available in our searchable database. We recommend starting here, and if all else fails, reach out to a customer service representative.
When you purchase/register a ticket to FAN EXPO Vancouver 2020 through GrowTix, our online ticketing system, you are automatically signed up for a free SUPERFAN Rewards membership. You earn points from purchases made by others through your personal referral link, so make sure you share it with your friends and family.
No. The SUPERFAN Rewards Program will be PERSONALIZED to the email address that is associated with the ticket order in GrowTix. If someone gifted the ticket to you, you will not be able to create a SUPERFAN Rewards account with that ticket, since it will be assigned to the person that originally made the purchase.